OUR
POLICY
Villas-cottages-portugal is one of the sites of Manor Houses Lda, a bonded and insured Travel Agency located and registered in Portugal, License No.2600.
We are an English owned Limited company with a share capital of 100,000 euros. The Managing Director is an English Chartered Accountant who operates to the standards required by a member of his profession.
We have been offering high quality accommodation in Portugal over internet since 1995.
With over 12 years of experience in the industry we have an understanding of our customers needs and, with our team of 7 highly trained staff members, we believe we are best placed to advise and assist you in securing a wonderful holiday.
We never accept money from guest's, there is no middle man involved so you are not paying inflated prices. All payments are made by you, direct to the villa owners.
With this policy, we believe that those making reservations through our site have the maximum protection possible knowing that their interests are best served.
As we are based in Portugal, we and our Portuguese staff obviously know the country, customs and people of this delightful country very well. The staff collectively speak English, Portuguese, French, Spanish, Italian and German and we are therefore very confident that we can fully meet and hopefully, exceed your expectations.
We specialize in the Iberian Peninsula and pride ourselves in knowing the accommodation on our site. Properties are inspected before being invited to appear on the site and no charge is made for inclusion. We reserve the right to remove a property, at any time, if standards are not maintained. This also applies if we are of the opinion that the accommodation will not be available for financial or other reasons.
The properties we offer have been carefully selected with regard to the quality and standard of the accommodation, the location, the facilities and services provided by owners and also the backup available in the event of unforeseen circumstances.
Our portfolio of villas can be found throughout mainland Portugal and the Islands of Madeira and The Azores. They represent a comprehensive range of accommodation from very high quality luxurious villas to the charmingly rustic. They all however represent excellent value for money.
The accommodation is in many different locations from the undiscovered and beautiful North of Portugal to the famous Algarve region. It also varies in size from small villas for those who want a private, idyllically peaceful holiday to the larger villas which cater for families or large groups.
Inspection visits are made by members of our team and we make every effort to ensure that the description of the villas on our site is fair, accurate and up to date.
OUR AIMS
To maximize occupancy of the owners who offer the villas, and to ensure that they provide high quality accommodation and the best service possible, at the lowest available rates, to those using our websites.
OUR METHOD OF OPERATION
To create public awareness of the very high quality accommodation available in Portugal and its islands.
To provide a free, efficient, honest and supportive reservation service to those using our websites.
To make every effort to ensure that those using our sites stay in accommodation most suited to their needs and that they receive maximum enjoyment from their holiday in Portugal.
|